Course Description

* Client Services

Course curriculum

  • 1

    Client Services Internal

    • Shipping Errors_Order Accuracy - Internal Guide

    • CS Training Validation for Order Accuracy

    • Small Parcel Orders_Internal Guide

    • CX_Small Parcel Orders Quiz

    • Carrier Requests _Internal Guide

    • Carrier Requests Quiz

    • Claims Processing_Internal Guide

    • CS Training Validation for Claims Processing

    • Billing and Invoicing_Internal Guide

    • CS Training Validation for Billing and Invoicing

    • Freight Orders_Internal Guide

    • CS Training Validation for Freight Orders

    • PrePaid Labels - Internal Guide

    • PrePaid label Quiz

    • Account Customization_Internal Guide

    • CX_Account Customization Quiz

    • Receiving_Internal Guide

    • CX_Receiving Quiz

    • Products and SKUs_Internal Guide

    • CX_Products and SKUs Quiz

    • Returns_Internal Guide

    • CX_Returns Quiz

    • Shipment Specific Documents_Internal Guide

    • CX_Shipment Specific Documents Quiz

    • Backorders_Internal Guide

    • CX_Backorders Quiz

    • Shipment Tracking_Internal Guide

    • CX_Shipment Tracking Quiz

    • Fulfillment Centers_Internal Guide

    • CX_Fulfillment Centers Quiz

    • Shipping Methods and Mappings_Internal

    • CX_ShippingMethods and Mappings Quiz